Concierge Support
We’re here to guide you every step of the journey
Call, email, or message our team for curated puppy recommendations, travel planning, or health guarantee questions. We reply within one business day.
Send us a message
Share your questions about puppies, delivery routes, or financing options and we’ll get back to you quickly.
US Client Concierge
Prefer speaking live? We’ll walk you through breed compatibility, delivery timelines, and financing in real time.
- • Call or text +1 (213) 778-2295
- • Email contact@bergersjoyeux.com
- • Live updates provided during every travel milestone.
How we can help
From first inquiry to homecoming day, our concierge team keeps your family in the loop.
Breed consultations
Tell us about your lifestyle and we’ll highlight puppies that check every box.
Travel logistics
Receive curated flight nanny quotes, airport meetups, or premium ground transport options.
Health paperwork
We coordinate vet checks, microchips, AKC transfers, and send digital copies before travel.
Aftercare support
Access training tips, nutrition guides, and follow-up video calls to ensure a smooth transition.
Need answers fast?
Our concierge team typically replies within a business day. For the quickest response, call us directly.
